Terms & Conditions
Effective Date: 8 August 2026
Welcome to Chesco Auto.
These Terms and Conditions govern your use of the Chesco Auto website, www.chescoauto.co.za, and the purchase of products and services through our website.
By accessing or using our website, you agree to be bound by these Terms and Conditions.
If you do not agree with these terms, please do not use our website.
1. About Chesco Auto
Chesco Auto is an automotive retail and e-commerce business operating in South Africa.
Our products may include:
Tyres
Rims and mags
Bakkie and 4×4 accessories
Car batteries
Engine oils and lubricants
Car care products
Other automotive products
We may also provide automotive services such as tyre fitting, wheel balancing, wheel alignment, and accessory installation.
2. Website Use
You agree to use this website only for lawful purposes.
You must not:
Use the website for fraudulent purposes
Attempt to gain unauthorised access to our systems
Interfere with the security or operation of the website
Submit false or misleading information
Copy or reproduce website content without permission
Use the website to distribute malicious software or harmful content
We reserve the right to suspend or restrict access to users who misuse our website.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, availability, and other information displayed on our website are accurate.
However:
Product images may differ slightly from the actual product.
Product specifications may change due to manufacturer updates.
Product availability may change without notice.
Certain products may be subject to supplier availability.
Where a material error is identified, Chesco Auto reserves the right to correct the error and communicate the correction to the customer.
4. Tyre and Vehicle Compatibility
Customers are responsible for providing accurate vehicle and product-fitment information when purchasing tyres, rims, accessories, batteries, lubricants, or other vehicle-specific products.
Where necessary, customers should provide accurate information such as:
Vehicle make
Model
Year
Engine specification
Current tyre size
Load and speed requirements
Rim specifications
Other relevant vehicle information
Chesco Auto may request additional information before confirming an order.
Where a product requires professional fitment or installation, customers are encouraged to have the product installed by a suitably qualified professional.
5. Prices
All prices displayed on the website are in South African Rand (ZAR) unless otherwise stated.
Prices may change from time to time.
A product’s price at the time an order is placed will generally apply to that order, subject to confirmation and availability.
Where an obvious pricing or product error occurs, Chesco Auto reserves the right to contact the customer to correct the error before fulfilling the order.
6. Product Availability
Products displayed on the website are subject to availability.
An item being displayed online does not necessarily guarantee that it will remain available until an order has been confirmed.
If an ordered product becomes unavailable, Chesco Auto may contact the customer to discuss an alternative product, revised delivery timeframe, or applicable refund.
7. Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
An order may be subject to verification of:
Product availability
Customer information
Payment
Delivery information
Product compatibility
Fraud and security checks
We reserve the right to decline or cancel an order where reasonably necessary, including where there is suspected fraud, incorrect pricing, unavailable stock, or incorrect product information.
8. Payment
We may offer payment methods including:
Credit and debit cards
EFT or bank transfer
Online payment gateways
Other payment methods displayed on the website
Orders requiring payment will generally only be processed once payment has been successfully received or verified.
Bank transfer orders may require proof of payment and verification before dispatch.
Chesco Auto does not request customers to provide complete card PINs or banking passwords.
9. Delivery
We aim to deliver products within the estimated delivery timeframe provided at checkout or communicated to the customer.
Delivery times may vary depending on:
Customer location
Product availability
Courier availability
Supplier lead times
Public holidays
Weather or other circumstances beyond our reasonable control
Delivery fees, where applicable, will be displayed or communicated before the order is finalised.
Customers should ensure that the delivery address and contact information supplied to us are accurate.
10. Inspection on Delivery
Customers should inspect products as soon as reasonably possible after delivery.
If a package appears damaged, customers should document the damage and contact Chesco Auto as soon as possible.
Any issue relating to incorrect, damaged, or missing products should be reported promptly so that we can investigate and assist with the appropriate remedy.
11. Returns and Refunds
Returns and refunds are subject to applicable South African consumer protection legislation and our Returns Policy.
Where a return is approved, customers may be required to provide:
Order details
Proof of purchase
Reason for the return
Photographs or other information where relevant
Products returned due to customer error may be subject to applicable conditions, including whether the product is unused, undamaged, and in its original condition.
Nothing in these Terms and Conditions is intended to limit any rights that a consumer may have under applicable South African law.
12. Incorrectly Ordered Products
Customers are responsible for ensuring that they select the correct product and provide accurate vehicle information.
For vehicle-specific products, customers should confirm compatibility before placing an order.
If you are uncertain about product compatibility, please contact Chesco Auto before purchasing.
13. Tyres, Rims and Safety-Critical Products
Tyres, rims, batteries, and other automotive components may affect vehicle safety and performance.
Customers should ensure that products are correctly specified, fitted, balanced, aligned, maintained, and used in accordance with manufacturer requirements.
Chesco Auto may recommend professional installation for applicable products.
Customers should not use a product if they suspect that it is defective or unsafe.
14. Automotive Services
Where Chesco Auto provides services such as:
Tyre fitting
Wheel balancing
Wheel alignment
Accessory installation
appointments may be required.
Customers are responsible for arriving at the agreed appointment time and providing accurate vehicle information.
Service availability may depend on workshop capacity, equipment, parts, and technician availability.
15. Manufacturer Warranties
Where a product is covered by a manufacturer’s warranty, the manufacturer’s warranty terms may apply.
Warranty claims may be subject to inspection and verification.
Chesco Auto will assist customers with applicable warranty processes where reasonably possible.
16. Promotions and Special Offers
Promotions, discounts, specials, and promotional offers may be subject to specific terms and conditions.
Unless otherwise stated:
Promotions are subject to stock availability.
Promotions may have specified start and end dates.
Promotional offers may not be combined with other offers.
Chesco Auto reserves the right to correct genuine errors in promotional information.
Specific promotional terms will apply where provided.
17. Intellectual Property
All content appearing on the Chesco Auto website, including:
Logos
Branding
Text
Graphics
Images
Product content
Website design
may be protected by intellectual property laws.
You may not reproduce, modify, distribute, publish, or commercially exploit our website content without appropriate permission.
18. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services.
These may include payment providers, courier services, social media platforms, analytics providers, and other service providers.
Chesco Auto is not responsible for the content, availability, security, or privacy practices of third-party websites.
19. Limitation of Liability
To the extent permitted by applicable law, Chesco Auto will not be responsible for losses arising from circumstances outside our reasonable control.
This may include delays caused by:
Courier disruptions
Supplier delays
Power outages
Network failures
Natural disasters
Industrial action
Government restrictions
Other events beyond our reasonable control
Nothing in these Terms and Conditions excludes or limits any liability that cannot lawfully be excluded or limited under South African law.
20. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information.
21. Changes to These Terms
We may update these Terms and Conditions from time to time.
The latest version will be published on this page and will apply from the stated effective date.
Customers should review these Terms and Conditions before placing an order.
22. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any dispute will be dealt with in accordance with applicable South African law and applicable consumer protection requirements.
23. Contact Chesco Auto
For questions regarding these Terms and Conditions, orders, products, services, returns, or complaints, please contact us:
Chesco Auto
Physical Address: 518 Gerrit Maritz Street, Pretoria North, South Africa
Website: www.chescoauto.co.za
Email: [email protected]
Phone / WhatsApp: +27 70 586 9193
Last Updated: 8 August 2026